Privacy Policy

This privacy policy sets out how Delaney Plumbing Ltd uses and protects any information that you give Delaney Plumbing Ltd when you use this website.

Delaney Plumbing Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Delaney Plumbing Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: May 2018

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on this website by category is set out below.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

A small fee will be payable.

If you would like a copy of the information held on you please write to:

Work
96 Felpham Way
Bognor Regis
West Sussex
PO22 8QW
United Kingdom

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Call us today on

Care plan

I've been on one of Delaney's boiler care plans now for 6 months and I can safely say the service I get is excellent. I moved from Britch Gas to Delaneycare pack 4 saving myself £360 a year and the service I've received so far has been great.

Mrs S Vincent
Ross The Plumber

We rang and booked with Delaneys Plumbing 8am Monday Morning got given a 4pm appointment that day. I wrongly believed this to be a £55 callout as I was unaware we were offered Tuesday as a callout and were fitted in on Monday under ...

MICHAEL WILLIS
An excellent service

I am really happy with Delaney Plumbing. They have been responsible for all the plumbing work in my newly refurbished home and everyone who has worked here has been both highly skilled and very kind and patient. My experience has been that they pay close attention to...

Jane Wells
Excellent job done

I am delighted to recommend Delaney Plumbing. Their plumbers installed new bathroom and serviced my boiler. They were polite and friendly, gave clear explanations, and totally tidied up at the end of each day. The office staff were also very helpful. Thank you Delaney!

Marie Jaeger
Excellent company

We have had several jobs undertaken by Delaney Plumbing, both major and minor, and all have been completed to our complete satisfaction. I highly recommend them.

Philip Akroyd

We recently had a new gas boiler installed and have to say what an excellent job was done by the engineers. They were very professional and polite. We have used them on several occasions and would highly recommend them for any plumbing/heating work.

Norman and...

norman knight

Came out on time did a first class job no mess and fair cost 10 out of 10

R Vowles
Fast Response!

I had to message Daniel whilst away on my holiday as I had been told that my Water Tank was leaking. Keeping in mind this was at 8pm in the evening I wasnt exepecting a response as quick as I did.

Not only did I get a prompt response but it was attended to wit...

Steve Sherlock
Fab Service

Fab service! A simple, but much needed job was carried out swiftly with a cheery smile and clean and tidy work. A great job well done, would certainly use again and recommend to others

5* Team and 5* Job!

A great service from start to finish. I called Delaney Plumbing out to investigate issues with my radiators and boiler, the whole system was slow to heat up and the boiler seemed to be running all day with little effect. They performed a heating system power fl...

Leah Coombes
Excellent service and workmanship from Delaney Plumbing

I had an old air vent central heating removed and replaced by a new central heating by radiators. So pleased with the results and finish. The team was very attentive to my needs and very professional. They also added a new basin and unit to my cloakroom, which was al...

Mrs J Marsh
Estate Agency

Last week around 4 pm my colleague went to a vacant property to do an inventory and heard strange noises coming from behind the fireplace, which had a gas fire fitted, and we could not remove it. We called the RSPCA and the RSPB.... because we believed the noise was ...

montana whitlock
Whitlocks Estate Agents
Prompt, pleasant and effective

Excellent service responding to an emergency call-out. Jason and his colleague found the problem and worked out a fix, including shopping for parts, for a same day resolution of water dripping through a light socket. Certainly recommend this company.

Graham Cawsey

Graham Cawsey
Wonderful Service!

I have to say, great customer services from all the team. Daniel was extremely helpful and explained what the issue was and how he fixed our leaking issue.

We really appreciated the help and professionalism.

Simon Gladwell
Smart Growth

I called delaney plumbing yesterday to look at my faulty boiler,. they visited the following day and what a wonderful company. The gas service engineer and his apprentice were extremley polite and knowledgable. They rectified the problem and serviced my boiler at the...

alison penfold
Mrs
a very personal service

I had one of those problems that was hard to solve but they didn't let me down, or charge when striving to sort the problem. A very helpful. efficient and respectful family run business. Excellent customer service! Thank you. Sandra shere

Sandra shere

Within 24 hours Daniel visited and soon sorted the problem with our underfloor heating.

Great customer services from all the team.

Daniel was extremely knowledgeable and explained what the issue was and how he fixed it.

Would highly recommend and...

James Etheridge

On two occasions recently I have needed to use the services of Delaneys and I can highly recommend them as they provided a very professional service. The plumbers were polite, friendly and very efficient. The ladies in the office were also very professional and helpf...

norman knight
Highly recommended

Thanks so much for the wonderful and professional service. Your team is highly competent and courteous to all our staff. It was a great joy and we will highly recommend your services to our industry partners.

Saved from a flood

Upon arriving at work, we discovered a leaking loo within a phone call and a wait of no more than an hour we were fixed and no longer wading. We will definitely be using you again and can safely recommend you to all for a prompt, friendly service. Thanks to all invol...

Niki Holcombe
Heirlooms Ltd

Having had to retrieve a bad experience from previous work carried out I contacted Delaney's for necessary Gas Safe work and was pleasantly suprised with the care and interest taken by Sam who was keen to help in our predicament. we were the visited by Nathan and his...

Richard Paige
Responsive, efficient,tidy and utterly reliable.

Replacement boiler installed on time and on Budget. Work undertaken with quiet efficiency and minimum disruption to the house. Cleaned up every night. Went the extra mile to ensuring gas supply was safe and checked and cleaned gas jets on the cooker. Highly recommended.

John Daborn

I cannot fault Daniel Delaney for customer service and professionalism. I had problems with a shower installation and Daniel went the extra mile to sort it out to my satisfaction. He was patient and courteous throughout, as are all his staff. I highly recommen...

JANET ALLAN
1940
Great service.

Sudden leak was sorted within 80 minutes from calling. Very reasonable charges, highly recommend. Office staff polite and very helpful. Now our preferred plumber.

Bea ralph

Daniel Delaney showed detailed knowledge, thoroughness and patience in installing our new boiler for underfloor heating and resolving technical issues associated with the previous set-up system.

Victoria Rickeard
Professional, prompt, trustworthy, kind and efficient .

I cannot recommend Daniel and his company too highly.

He responded to the demise of my heating system promptly and with kindness and consideration.

He made me aware of the range of work that needed to be undertaken and gave me various ...

June Rogers
N/A
Polite, professional and punctual

Recently had the valves changed on all my radiators and I'm very pleased. Everything was explained to me on how it all works. I'm delighted with the work done. Also Sam who answers the phone is a treasure and really goes out of her way to help.

Peggy Winborn

Peggy Winborn
Boiler Service

Friendly professional service. Would recommend and use again

Yvonne Little
Amazing service

Really pleased by the way my problem was handled by Daniel Delaney plumbing. I rang up and spoke to the nicest lady (I think her name was Sam) to book a Gas Test for my rented property. We agreed that she would ring my tenants herself to organise a time etc. Sa...

J Parson

We have used Daniel Delaney for big jobs (new boiler, new shower) and smaller jobs. Always very happy with the friendly and professional service from start to finish. Even planned the noisy aspects of one job around baby's nap times. Would absolutely recommend to oth...

Andrew Bishop

I had a cooker fitted today by tony outstanding service polite total gent thank u will be useing u again x

kelly Barnard-hill
Satisfied customer

We have recently had some work done by Mark and Tony from Delaney Plumbing, these two lads did a great job they were courteous and polite, on time and left our property tidy, we would be very happy to use them again.

Leslie Arnold

Scott did an excellent job replacing our taps today. Very friendly, quick and efficient.

Miriam Trent
Many thanks

Luke installed our new boiler and Chris took care of the new radiators all to a very high standard and very clean work. I have used Delaney Plumbing before and will no doubt call on them again 🙂

Mr Stanley
Wonderful

What an amazing job Scott did on our bathroom!!

With the help of Homebase Daniel design our new bathroom and from start to finish Scott ripped it out and replaced our new bathroom and made such a lovely job of it too, highly recommend this company.

Mrs Genson
Call out

Unfortunately I had to call on Daniel Delaney services on a bank holiday and to my surprise an engineer was with me within the hour, he fixed the burst pipe under the stairs in no time. I was a bit put off by the price quoted but was happy to have the problem sorted ...

James Davies
Great reliable service

As a regular customer of Daniel Delaney plumbing I have always been impressed by the professional service. This week I spoke to Sam in the office who was able to get someone out to me the same day to fix my toilet. Won't hesitate to use them again. many thanks for gr...

Brenda
Brilliant !

We would just like to thank Daniel for the plumbing work he has done for us. We are relatively new to the area and are delighted to have found him! He is excellent and very professional. He fitted a new towel radiator plus he did a few other smaller jobs and we are d...

Karen Gamble

I was very impressed with my service my boiler seems fine now such a good job done. Thankyou so much

Frances Fazackerley
Fantastic Service

Just had a complete boiler replacement. Couldn't fault the service, very friendly, professional and thorough at a reasonable price. Would highly recommend. My house is now lovely warm ready for winter ☺☺☺

Kerrie Wilks
Excellent

We would recommend Daniel and his crew , prompt excellent and very professional.

Pauline
RP Lettings
Professional, reliable and quality workmanship

Daniel and his team installed a disabled toilet for me. It was planned like a military campaign with the other tradesmen involved. Everyone turned up on time and cleaned up after themselves. Everything went smoothly and I am absolutely delighted. And the cost was fai...

Peggy Winborn
Professional, reliable and helpful

Daniel has installed our complete central heating system, as well as multiple other jobs. He has always been very reliable, professional and helpful throughout all work he undertakes.

Neil Newman
One very grateful customer!

Since Chris came out to fix my shower it is working better than it ever has. In fact, it is working so well now that I am no longer going to install a more powerful shower!

Many thanks John

John
Ormsby Crescent
Thanks!

Thank you for your help at such short notice. Chris did a great job and it is much appreciated.

Mrs Harrington
N/A
Thank You!

Dear Daniel

I would like to thank you very much for all you did for me and so promptly too! It was most satisfactory.

With kind regards Mrs Allen

Mrs Allen
n/a

Daniel has just installed a new boiler for us.The work was of a very high standard and found all his staff very friendly and polite. We were both working so had to leave a key for them to gain access the house was left spotless would thoroughly recommend them for any...

Patrick Frampton
Go's the extra mile

I'd recommend Daniel. He knows what he's doing. He's a clean and tidy worker and he does the job properly.

Christine Wesson
Reliable and Highly Skilled

Daniel is a very efficient plumber , we found him to be reliable and highly skilled . He fitted a new heating system with boiler for us , we were very happy with the job and would gladly recommend him . Oh nearly forgot , the cost was also good .

Bob & June
Great Service

We can't recommend Dan highly enough, he has been 'Our Plumber' now for over 6 years and has always been great. His prices are fair and he's very reliable whether its a little job like a leaky toilet or fitting a new boiler (something he did recently for us). Brilliant!

Richard & Kelly

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